Microsoft Windows Live Greek Agent

Title: Microsoft Windows Live Greek Agent
Salary: competitive
Location: Belfast - Northern Ireland, United Kingdom
Languages: English, Greek
Posted: 22nd Nov 2010
To apply for this role please submit a CV along with the mandatory fields in the application


Our History……

gem is a privately owned Outsourced Contact Centre based in Belfast City Centre, Northern Ireland. gem operates across 4 sites; 2 in Belfast (5mins walking distance), 1 in London and 1 in Debrecen, Hungary. Our teams work across different global clients such as MSN, Cisco, Clearwire, King.com and Electronic Arts.
Approximately 80% of our staff are multilingual agents and we support over 29 languages.

Our Culture……
Our culture is reflected in our policy to recruit people primarily on attitude and build the skills required for the job.

All ‘gemmers’ are challenged to exceed the parameters of their day to day job by helping us and our clients exceed customer expectations.

To do this we need people with the right attitude, the right skills – we provide award winning training.

Life at gem……
When you take up a job at gem, you can expect to work as part of a team.

We believe it is important to bring out the best in all of our staff so you will face exciting challenges in all aspects of your work.

As a team member you will play an important role in our development and in helping our clients achieve their goals. We also acknowledge the importance of having fun and fulfilment from your work.

What you can expect from this role......

Agents will be required to take inbound calls, dealing with customer queries, arranging call backs where necessary.

What we can offer you......
… Competitive Salary...
… Bonus
… Staff Discount Scheme
… Eye Care Provision
… Cycle to Work Scheme
… Generous Holidays
… Annual Reward & Recognition Ceremony

Do you have the following???

6 months experience of working in a customer services driven environment preferably with telephone skills?
Good key-board skills and internet skills?
Are you...???
...A team player who takes an active role in generating positive team morale?
...Fluent in English with excellent spelling and grammar skills?
Connect with gem through the following: www.the-gem.com/Facebook and follow our latest news on www.the-gem.com/twitter, www.the-gem.com/linkedin , www.the-gem.com/youtube

This position, Microsoft Windows Live Greek Agent, was posted on November 26, 2010. Since this job has been published, it has been viewed 85 times.