Hotel General Manager, Greece (Travel / Tourism)

Hotel General Manager, Greece (Travel / Tourism) Neilson Active Holidays is a subsidiary of Thomas Cook Group plc, and has built an enviable reputation within the travel industry as a leading tour operator in the active holiday market, specialising in ski, sailing, mountain biking and diving. Position: General Manager Location: Greece Salary: Competitive ROLE: Through planning, direction and supervision, you ll ensure the service and financial objectives of the hotel are achieved and improved upon for the benefit of the guests and employees. You ll ensure all departments run in accordance with hotel policy along with guest and staff welfare, and a personalized service is provided at all times. RESPONSIBILITIES: a) Problems effecting the customers are identified and interpreted with solutions generated which are actioned and evaluated. b) Customer complaints are monitored to identify trends and potential problems. c) In conjunction with the Hotels & Hospitality Manager, changes in products and services are developed in response to employee requirements and evaluated against their improvement to service. d) Improvement targets are met relating to formal measurement criteria. e) Procedures and legal requirements pertaining to safety, hygiene and security are adhered to with in the local, European and British laws. f) The health and safety of employees and the public are monitored and maintained. g) Standards of performance are established for all areas. The necessary conditions are created and maintained for productive work. Work is organized and evaluated to achieve objectives. h) Direct reports are empowered to work with minimal intervention. Manpower and material resources are effectively used, monitored and controlled balancing both budgetary requirements and customer needs. i) Effective cash handling and accounting procedures are implemented and adhered to, and remedial action is taken to address related problems. j) Direct reports are supported in the performance of their work as and when required. Consultation with teams is undertaken and information supplied to support them in the daily management of the business. k) The overseas recruitment and selection of new employees is carried out effectively in accordance with company procedures and best practices and in line with wage budgets and manpower plans. There is a quick and decisive response to resolve immediate and short term problems. ESSENTIAL SKILLS / EXPERIENCE: a) Experience of working as a manager within a resort hotel b) Managing multiple nationality s, Greek, English language essential c) A direct hands on approach d) Experience of overseas tourism environment e) Heavily sales focused You may have experience of the following: Hotel Manager, Hospitality Manager, Travel Operations Manager, Regional Operations Manager, Travel Manager, Area Manager, Hotel General Manager, etc This vacancy is being advertised by EasyWebRecruitment.com, the UK s leading Flat Fee Recruitment Agency. The services advertised by EasyWebRecruitment.com are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role. Ref: EWR10205809 This job was originally posted as www.caterer.com/JobSeeking/Hotel-General-Manager-Greece-Travel--Tourism_job52527575 Location: Greece

This position, Hotel General Manager, Greece (Travel / Tourism), was posted on February 3, 2012. Since this job has been published, it has been viewed 62 times.