Hebrew Technical Support – Relocation to Athens, Greece provided (VISA)

Title: Hebrew Technical Support – Relocation to Athens, Greece provided (VISA)
Salary: attractive + benefits
Location: Greece
Languages: English, Hebrew
Posted: 20th Jan 2012
The company is multimillion, global outsourcing giant. At the moment they are recruiting fluent Hebrew speakers to support clients with their queries regarding technology products. Full training given.

Full Relocation – Flight and accommodation for 2 weeks provided.

The role:

• Provide technical support and customer service to customers on technology products, diagnose the issue and provide a path to resolving inquiries
• Complete follow on actions as appropriate and maintain contact with client to update on progress made
• Demonstrate a high level of customer service when helping a customer
• Ability to apply analytical and investigative skills to resolve customer issues
• Utilizes effective verbal and written communication skills in order to work effectively with customers, other department members and with all members of the company worldwide
• Maintain accurate records in customer database system
• Provides feedback on process and support improvements
• Communicate positively with team members, customers, and other partners in Russian and Turkish and English language



Requirements:

• Fluent Hebrew and English
• Excellent communication skills, strong team spirit, passionate about customer care
• Active Listening
• Handling Difficult Calls
• Excellent computer skills
• Systems & Technology Use
• Technical Support experience would be an advantage

Salary: Attractive + Relocation
Job Type: Permanent
Location: Athens, Greece
Start Date: ASAP

Please note that the company is a part of a multinational organization and your job security and salary does not depend on the current situation in Greece.


For more information please contact Joanna at 00353 18943034.

This position, Hebrew Technical Support – Relocation to Athens, Greece provided (VISA), was posted on January 22, 2012. The job is located in Athens. Since this job has been published, it has been viewed 41 times.