German Technical Support –Relocate to Sunny Athens

FRESH GRADUATES IN DEMAND DURING RECESSION!

We are M.G. INTERNATIONAL, one of Europe’s leading recruitment agencies providing you jobs even during tough times.

Our client is a global organization and one of the largest Outsourcers in the World who provide hassle free opportunities even during the worst economic climate.   

Daily duties:

Strives towards customer retention and loyalty by providing complete support.

Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions.

Provides basic to moderately complex support to customers on products, systems, peripherals and software, in some cases, using communication skills to direct customers to third parties or other locations for further support.

Tracks and follows cases to ensure that they are closed in an efficient and timely manner, ensuring that all issues raised are dealt with.

Provides and maintain strong, professional relationship with all customers and show empathy for our customers at all times.

Provides feedback on a daily basis to the team supervisors on new/emerging issues that are identified and work to proactively highlight areas that can be improved.

Be positive and proactive and have a desire for positive improvement in quality.

Requirements:

High school diploma or equivalent

Advanced PC skills

Fluent in English and German

Excellent typing skills (min. 22 wpm)

Previous related experience desirable

Excellent technical skills is mandatory

Location: Greece.

Salary:1045 + 150 (euros gross) production bonuses every month

Start date: ASAP

Experience required: Fresh Graduates

DON’T MISS THE GOLDEN OPPORTUNITY TO A RECESSION RESISTANT JOB!

TO APPLY, call now Magdalena on 00 353 18943007 or by Email […]

Job type: Full-time

Salary:

€ 1200

(Monthly)

Industry: Information Technology

This position, German Technical Support –Relocate to Sunny Athens, was posted on August 17, 2010. The job is located in Athens. Since this job has been published, it has been viewed 76 times.