Fluent German - Support Agent – Full relocation provided (Flight & Hotel) in Athens

Title: Fluent German - Support Agent – Full relocation provided (Flight & Hotel)
Salary: attractive
Location: Greece
Languages: English, German
Posted: 14th May 2011
The role:

- Respond to inbound and outbound customer calls and queries
- Answer contacts promptly and professionally
- Resolve customer problems using the relevant tools and systems
- Ability to apply analytical and investigative skills to resolve customer issues
- Strong computer skills
- Utilizes effective verbal and written communication skills in order to work effectively with customers, other department members and with all members of the company worldwide
- Maintain accurate records in customer database system
- Provides feedback on process and support improvements

The company is one of the world’s biggest producers of technology gadgets. They are constantly growing and at the moment they are looking to recruit German speakers with technical skills for their new project. If you are successful the company will pay your flight and 2 weeks accommodation for the start.

Great benefits!

Requirements:

- Fluent German and English
- Excellent communication skills, strong team spirit, passionate about customer care
- Active Listening
- Handling Difficult Calls
- Inbound Phone Statistics
- Excellent computer skills
- Systems & Technology Use
- Technical Support

Benefits:

- Extra salaries are calculable on the months of stay in the company: 2 extra salaries- 1 full salary is paid before Christmas; ½ before Easter; ½ for summer vacations
- Flight ticket (one way)from any destination in Europe to Athens, Greece – you need to provide a passport copy and indicate the airport you wish to travel from
- 2 weeks of hotel accommodation in close proximity to the office of the company
- Taxi to take you from the airport to the hotel and on your 1st day to work
- Settling Down Assistance- bank account, social number, finding a long term accommodation;
- Corporate loan for accommodation – if you need help with rent
- Free Greek courses
- Additional remuneration for work on Greek holidays, weekends or overtime ( work time 40 hours a week on 5 days-the Department is working Monday to Sunday from 09:00 to 22:00)
Training

We will help you go through the recruitment process in no time – you can be soon on the plane to Athens starting a new job!

Salary: 15 000 Euro gross per year
Job Type: Permanent
Location: Athens, Greece
Start Date: Immediately

This position, Fluent German - Support Agent – Full relocation provided (Flight & Hotel) in Athens, was posted on May 14, 2011. The job is located in Athens. Since this job has been published, it has been viewed 44 times.