All Hebrew Speakers! – New Job in Greece

     Ref: MK3004

Meghen Group Support Services

Our client is a global organization and one of the largest Outsourcers in the World who provide hassle free opportunities even during the worst economic climate.

The Role:

Strives towards customer retention and loyalty by providing complete support.

Follows standard diagnostic procedures with an emphasis on handling the most  frequently asked questions.

Provides basic to moderately complex support to customers on products, systems, peripherals and software, in some cases, using communication skills to direct customers to third parties or other locations for further support.

Tracks and follows cases to ensure that they are closed in an efficient and timely manner, ensuring that all issues raised are dealt with.

Provides and maintain strong, professional relationship with all customers and show empathy for our customers at all times.

Provides feedback on a daily basis to the team supervisors on new/emerging issues that are identified and work to proactively highlight areas that can be improved.

Be positive and proactive and have a desire for positive improvement in quality.

Candidate requirements:

High school diploma or equivalent

Fluent Hebrew and English

Excellent written and verbal communication skills

Strong interest in technology and mobiles

Excellent typing skills (more than 22 wpm in both languages)

Customer service/contact centre experience an advantage

The company offers:

Long distance recruitment process including telephone interview and an online tests

Competitive salary of 1045 + 300 (euros) bonus per month

Training

Employee awards

Various social events

Very attractive relocation package including paid flights and accommodation

Start date: Immediate

Location: Athens, Greece

Contact details: Magdalena K. Czenczek +353 1 894 3007

Email you CV today to [Email hidden]

Website address: www.meghengroup.ie

Job type: Full-time

Salary:

€ 1045

monthly

Industry: Information Technology

This position, All Hebrew Speakers! – New Job in Greece, was posted on June 14, 2010. The job is located in Athens. Since this job has been published, it has been viewed 79 times.